At 65jl, your privacy matters. This page explains what personal information we collect from Filipino members, how we use it, and the steps we take to keep it safe on our mobile gaming platform.
When you register an account with 65jl, we collect personal information that is necessary to verify your identity and provide you with a safe, personalised gaming experience on our platform. This includes your full name, date of birth, residential address in the Philippines, email address, and mobile number. During the account verification process, we may also request a copy of a valid government-issued ID to confirm that you meet the minimum age requirement of 18 years. When you make deposits or withdrawals through GCash or Maya, we collect transaction-related data such as payment reference numbers and transaction timestamps — we do not store your full digital wallet credentials. We also collect technical data automatically when you use our platform, including your device type, operating system, browser version, IP address, and session activity logs. This technical data helps us maintain platform security, detect unusual access patterns, and improve the overall mobile experience for Filipino members. All information collected is used solely for the purposes described in this Privacy Policy and is not sold to third parties.
The personal information you provide to 65jl is used primarily to operate and manage your account, process your deposits and withdrawals, and deliver the gaming services you have signed up for. We use your contact details to send you important account notifications, security alerts, and — where you have opted in — promotional communications about offers available on the Promotions page or VIP programme updates. Your identity and payment data are used to comply with our obligations under applicable Philippine regulations, including age verification and responsible gaming requirements. We analyse aggregated, anonymised usage data to understand how members interact with our platform so that we can improve game selection, navigation, and mobile performance over time. If you contact our support team, we retain records of those communications to help resolve any follow-up queries efficiently. We do not use your personal data to make fully automated decisions that have a significant legal or similarly significant effect on you without human review. Any use of your data beyond what is described here will only occur with your explicit consent or as required by law.
65jl does not sell, rent, or trade your personal information to third parties for their own marketing purposes under any circumstances. We may share your data with trusted service providers who assist us in operating the platform — for example, payment processors that facilitate GCash and Maya transactions, identity verification partners, and cloud infrastructure providers — but only to the extent necessary for them to perform their specific function. All third-party service providers we work with are contractually required to handle your data securely and in accordance with applicable data protection standards. We may also disclose your information to regulatory authorities or law enforcement agencies in the Philippines if we are legally required to do so, or if disclosure is necessary to protect the rights, safety, or property of 65jl or our members. In the event that 65jl undergoes a business restructuring or acquisition, your personal data may be transferred as part of that process, and you will be notified in advance of any such transfer. We will never share your data with third-party advertisers or data brokers. If you have questions about our data sharing practices, please visit our FAQ page for more information.
We retain your personal data for as long as your account remains active and for a reasonable period thereafter, as required by our legal and regulatory obligations under Philippine law. Once your account is permanently closed and the applicable retention period has elapsed, your personal data will be securely deleted or anonymised so that it can no longer be linked back to you. 65jl implements industry-standard technical and organisational security measures to protect your data against unauthorised access, accidental loss, alteration, or disclosure. These measures include encrypted data transmission, access controls that limit who within our organisation can view your personal information, and regular security reviews of our systems and processes. You are also responsible for keeping your own login credentials secure — we recommend using a strong, unique password and logging out of your account when using shared or public devices. If you suspect that your account has been accessed without your authorisation, please contact our support team immediately so that we can take prompt action. While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security, and we encourage all Filipino members to remain vigilant about their own account security.
As a registered member of 65jl based in the Philippines, you have the right to access the personal information we hold about you and to request a correction if any of that information is inaccurate or out of date. You may also request the deletion of your personal data, subject to our legal and regulatory retention obligations — for example, we are required to retain certain transaction records for a defined period under applicable Philippine regulations. If you have opted in to receive promotional communications from us, you can withdraw that consent at any time by updating your account preferences or contacting our support team. You have the right to object to the processing of your personal data in certain circumstances, and we will respond to any such request within a reasonable timeframe. If you believe that your data privacy rights have been violated, you have the right to lodge a complaint with the relevant data protection authority in the Philippines. We are committed to handling all data-related requests fairly, transparently, and without undue delay. To exercise any of your rights or to ask questions about how your data is handled, please visit our FAQ page or reach out to our support team directly through your account.
65jl may update this Privacy Policy from time to time to reflect changes in our services, technology, or applicable Philippine data protection regulations. When we make material changes to this policy, we will notify registered members through the platform or by other appropriate means, such as an in-app notification or email to the address associated with your account. The date at the top of this page indicates when the policy was last reviewed and updated. We encourage you to review this Privacy Policy periodically so that you remain informed about how we are protecting your personal information. Continued use of the 65jl platform following notification of any changes constitutes your acceptance of the updated policy. If you do not agree with any changes, you should stop using the platform and contact us to request account closure. For a full overview of your rights and obligations as a member, please also read our Terms and Conditions.
Quick answers to what Filipino members most often ask about data handling and account security.
Our FAQ covers the most common privacy and account security queries from Filipino members. If you are ready to get started, registration is free and takes just a few minutes on any mobile device.